Posted on 27/12/2024 by admin
Once you are on the system, you will hear all or part of the following “voice menu” (based on you account types).
| Your First CallEnter or say to select English or Spanish version Enter or say the three digit bank code Enter or say your selection from main menu 1. Account Information 2. Funds Transfer 3. Bank Information 4. Rates and Messages Enter or say your user id or tax ID if first time calling Enter or say the last four digits of a valid account number Enter a new 4 digit password to use | Menu Structure ThereafterEnter or say to select English or Spanish version Enter or say the three digit bank code Enter or say your selection from main menu 1. Account Information 2. Funds Transfer 3. Bank Information 4. Rates and Messages Enter or say your user id followed by # sign Enter your pin number | |
| Account Information | ||
| ACCOUNT TYPE MENU | ||
| 1. CheckingSelect Account Choose from the following menu: Balance All Transactions Find Transaction Funds Transfer More Options2. SavingsSelect Account Choose from the following menu: Balance All Transactions Find Transaction Funds Transfer More Options3. LoansSelect Account Choose from the following menu: Balance Payment Information Interest and Tax Info Loan Payment | ||
| Or Say “cancel” or press the star key (*) to return to previous menu | ||
| (5) Additional Options Menu 1. List checks 2. List deposits 3. List electronic transactions 4. List ATM transactions 5. Interest and Tax Info 6. Fax | (5) Additional Options Menu 1. List deposits 2. List electronic transactions 3. List ATM transactions 4. Interest and Tax Info 5. Fax | |